Frequently Asked Questions

Many of our art pieces and mirrors can be hung both vertically and horizontally, and will be specified as such on their product page.

Yes! All of our art pieces and mirrors come with hanging hardware and instructions.

Yes, you may attach security hardware at your discretion.

Our mirrors come with assembly instructions. If you require additional help, you can reach out to our Customer Service team at orders@renwil.com.

Wipe mirror surface and frame clean with a soft dry cloth. Do not use surface cleaners as this may damage the finish.

▪ Ceiling fixtures with wire
   ⁃ Maximum length: 108 in.
   ⁃ Minimum length: 6 in.
▪ Ceiling fixtures with chain
   ⁃ Maximum length: 60 in.
   ⁃ Minimum length: 6 in.
▪ Ceiling fixtures with rods
   ⁃ Maximum length: 60”
   ⁃ Minimum with rod: 6”
   ⁃ Minimum without rod: Flush mount

If you don’t see a spec sheet within the product images, you can request one form our Customer Service team at orders@renwil.com.

While our art is original and made exclusively for and by Renwil, the pieces are mass produced. Therefore the value has not appreciated since the time of purchase.

Sign up here to request an account and our team will get back to you within 3 business days. Please note we are B2B and open to industry professionals only.

Yes! We can drop-ship globally as long as a carrier account number is provided.

We collect order payment only when the order is ready to ship, at which point we will contact you to obtain payment information.

Lead times are typically 3-5 business days after payment completion; however, this may vary depending on the time of year.

For order inquiries email orders@renwil.com and we will reply within 1-2 business days.

After you create an account you’ll have access to stock quantities directly on the product pages. Please note we are B2B and open to industry professionals only.

After you create an account you’ll have access to pricing directly on the product pages. Please note we are B2B and open to industry professionals only.

Yes! Our Key Accounts and Hospitality departments offer full customization on any item from our Signature Collection; however, minimum order quantities are much higher than usual, and additional shipping charges will apply.

Please reach out to Customer service via email orders@renwil.com or phone Toll Free: 1-800-667-9506